Shipping policy
📦
Thank you for shopping with us! We appreciate your patience as we carefully prepare your orders. Please review our shipping guidelines below:
For Pre-Order
Because these treasures are coming specially for you, here is how the magic happens:
-
Arrival Time: Please allow 2–4 weeks for your goodies to arrive at our shop!
-
Quality Check: Once they arrive, we’ll spend 1 week giving them a cozy home and a thorough inspection to ensure they’re absolutely perfect before they head to you!
-
Cancellation Policy: Changed your mind? No worries! You have 3 days from your order date to cancel for a full refund.
-
Final Sale: After those 3 days, all pre-orders are considered final sale to keep everything organized and special!
For Other-Order
-
Dispatch Window: All orders enter production and processing immediately after purchase. Shipping and fulfillment will begin 1-2 weeks after your order date.
-
Tracking: Once your package is handed off to the courier, you will receive a shipping confirmation email complete with a tracking number so you can follow its journey.
Our Shipping Carriers
To ensure your items arrive safely and efficiently, we partner with trusted domestic and international couriers. Depending on your location and the shipping method selected at checkout, your order will be shipped via:
-
Canada Post
-
FedEx
-
UPS
-
Purolator